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Discussion group: NewsTop   Discussion group: News News    Discussion Topic: What Will Happen To United Now? What Will Happen To United Now?

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Moderated by dennews   Reply to this DiscussionAdd to this Discussion  
What Will Happen To United Now?
T O P I C Discussion Started: 12-04-2002, 12:48 PM Add to the Discussion
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Did United doing enough to fight bankruptcy?

Should the unions or the executives have given back more? How do you think United got into this situation? Was it mismanagment? Greed? A bad corporate plan?

What do you think will happen to it now? Will you continue to support United? Will you fly United anymore?

View Messages: [newest first] | [oldest first]
ajc1 07-08-2003, 11:25 PM Add to the Discussion
I think they deserve to fold! United has always had such control over Denver's travler. I fell that there are many other airlines that deserve United's business. How about Denver based Frontier Airlines? They have been Denver's airline for almost 10 years. Bring your business to a company for Coloradans. They (Frontier)don't deserve to be over shadowed by Uniteds problems. It would be a great day when News 7 would promote or praise a Colorado based company like Frontier!!!

Vapor24 01-23-2003, 8:40 PM Add to the Discussion
Would be nice if they would keep the customer service first. My experience seems to be less customer service and more restrictions. My examples recently are the new policy on cancellations. I have to fly because of business. My schedule changes with clients and that trickles down to cancelling meeting or service calls. United's new policy is if you don't rebook a non-refundable fare at the time of cancellation then you lose the amount. Second is the 100.00 change fee. Every change is 100.00 dollars. Third is restriction on routes flown. I recently had to cancel a flight going from Denver to San Francisco. I needed to rebook and go from Denver to Houston. Problem, if you cancel you can only rebook for the same leg and nothing else. You can't hold credit for a year if you cancel either, so you lose it. Well, I guess United has lost it. Lost touch with who gives them money to pay the bills. All for them and heck with customer service and support. When I inquired about the new cancel/rebook policy the United Airlines phone agent thought that was great to "clean up the books". Well, they clean made me mad enough that I have make sure I will NEVER have to fly on them again.

RMF 01-09-2003, 2:30 PM Add to the Discussion
THIS IS NOTHING MORE THAN UNITED'S ATTEMPT TO BUST THE UNIONS.

Susie99 12-07-2002, 1:41 PM Add to the Discussion
WHERE ARE DISCUSSION RESULTS?

I have posted thoughts, and nothing is shown. I get discussion results on previous issues, where are these?

Susie99 12-05-2002, 1:27 PM Add to the Discussion
United has done nothing but ask someone else to bail them out. After being the bully of Denver Airports for years, they deserve this. I used to be a travel agent and after 9/11 everyone took a 20% pay cut to keep the company going. In March, the airlines cut commissions out totally, and we took another 20% cut. These were not 20% cuts off $100K salaries, either.

Now I hear that United executives are taking 11% over the next 5 years! My heart bleeds for them. Come down here and live in the real world for a while.

Not only have their predatory tactics contributed to the demise of an entire industry, they are the primary reason Denver is one of the most expensive cities in the country to fly from. They are why Southwest Airlines will not come to Colorado. Denver will never see the $99 fares that are advertised.

Kick the bully off the playground!

miaden9295 12-05-2002, 9:54 AM Add to the Discussion
No, they now need to focus on pay cuts that will bring them more in line with Southwest Airlines. They need to change work rules that can no longer be tolerated by todays economic market and will make them more productive. Most important they need to shed as much top management as possible. They do not need to be a Southwest Airlines, but they need to have keep their expenses about 25% above Southwest.

olsonm 12-05-2002, 9:48 AM Add to the Discussion
I talked to a travel agent yesterday who said he had a client flying United from California to New York going thru Chicago. They were going to be very late leaving CA and he wanted to know what flights were open out of Chicago because he was going to miss his connection. United had a flight going every hour on the hour from Chicago to Kennedy. They also had a flight every hour on the hour to LaGuardia 17 miles away. The planes were WIDE OPEN, with few people on board. How can this be cost effective? Unfortunately, when they start cutting flights it won't be these unneccesary excessive flights, they will be the flights on the routes few other airlines service. United is NOT doing enough. We do not need our airlines to be subsidized by our government!

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